Privacy Policy

Amakio Global Limited (“Amakio”, “we”, “us”) is the data controller responsible for personal information collected through this website and through the products and services we provide.

We are committed to processing personal information lawfully, fairly, and transparently. This policy describes the information we collect, why we collect it, how we use and protect it, and the rights you have over it.

We collect the following categories of information:

• Information you provide directly. When you contact us through this website, request a demo, register interest in a product, or apply for a role, we collect the details you provide — such as your name, email address, organisation, and the content of your message.
• Institutional data. When a school or organisation uses an Amakio product, we process data on their behalf — such as student and staff records, academic records, and related operational information. We act as a processor for this data and only handle it in accordance with the instructions of the institution.
• Technical information. Like most websites, we collect limited technical information automatically, such as browser type, device type, and anonymised usage data, to keep the website secure and to understand how it is used.

We use personal information for the following purposes:

• To respond to enquiries, demo requests, and requests for product information.
• To provide, operate, and improve our products and services.
• To support institutions that use our products, including technical and customer support.
• To meet legal and regulatory obligations.
• To protect the security and integrity of our systems and data.

We do not sell personal information. We do not use personal information for purposes incompatible with those described in this policy without informing you.

We process personal information on the following legal bases:

• Consent — where you have given it, for example when you ask us to contact you or to send you information.
• Performance of a contract — where processing is necessary to provide a product or service you or your institution have requested.
• Legitimate interests — such as responding to enquiries, keeping systems secure, and improving our products, where these interests are not overridden by your rights.
• Legal obligation — where we are required to process data to comply with the law.

We do not sell or rent personal information. We share personal information only in limited circumstances:

• With service providers who help us operate the website and products, such as hosting, email, and analytics providers, under contracts that require them to protect the data.
• With institutions and their authorised users, as part of the operation of the products those institutions use.
• Where required by law, regulation, or legal process, or to protect the rights, safety, and security of Amakio, our users, or the public.

We keep personal information only for as long as necessary for the purposes described in this policy, or as required by law. When information is no longer needed, we delete or anonymise it securely.

We apply appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or loss. These measures include access controls, encryption in transit, and the least-privilege principle across our systems.

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant supervisory authority.

To exercise any of these rights, contact us using the details in section 10. We will respond within the timeframe required by applicable law.

Amakio products are provided to educational institutions, and they may include information relating to students. Institutions remain responsible for the collection and use of student data in accordance with applicable law and their own policies. Where Amakio processes student data, it does so on behalf of the institution and in accordance with its instructions.

Questions, concerns, or requests relating to this policy or to your personal information can be sent to hello@amakiohq.com.

We may update this policy from time to time. When we make material changes, we will update the effective date below. We encourage you to review this page periodically.

Effective date: to be confirmed before launch.